000 00314nam a2200121Ia 4500
008 211105s9999 xx 000 0 und d
020 _aVYASA11421
100 _aNoAuthor
245 0 _aService marketing: people, technology, strategy
250 _a7th ed.
260 _bPearson education Inc.
_c\N
300 _a683 p.
999 _c13632
_d13632